Delivery Policy

At billionpoint.com, we are committed to delivering your orders efficiently and securely. This policy provides an overview of our delivery procedures, estimated timelines, and costs.

1. Order Processing Time

• Orders are typically processed within 1-3 business days once the order is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.
• During high-demand periods, processing times may be slightly extended.

2. Delivery Options and Costs

• We offer Cash on home delivery.
• Delivery fees depend on your location and will be displayed at checkout.
• Free delivery may be available for orders above a certain amount, as our website indicates.

3. Estimated Delivery Times

• Domestic Orders: Standard delivery usually takes 1-3 business days after processing.

Note: These are estimated delivery times. Delays may occur due to weather, public holidays, or others procedures.

4. Order Tracking

• Once your order has been shipped, you will receive an email with tracking information.
• You can also track your order status by logging into your billionpoint.com account and viewing your order history.

5. Shipping Restrictions

• We currently do not deliver to certain locations due to carrier limitations. 
• billionpoint.com reserves the right to cancel orders placed for delivery to restricted locations.

6. Lost or Damaged Packages

• If your order is lost or damaged, please contact us within 7 days of the estimated delivery date. We will work with our delivery partners to resolve the issue.
• For damaged items, please provide photos for faster resolution.

7. Contact Us
If you have questions or need assistance regarding delivery, please reach out to us at:

billionpoint.com
Contact Number:+8801892578484
Email: contact@billionpoint.com